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Privacy Policy

Barota Finance Limited respects and protects the privacy of the individuals that access the information and use the services provided through them. Individually identifiable information about the User is not wilfully disclosed to any third party without first receiving the User’s permission, as covered in this Privacy Policy.

This Privacy Policy describes Barota Finance Limited’ treatment of personally identifiable information that Barota Finance Limited collects when User is on the Barota Finance Limited’s website. Barota Finance Limited collects any unique information about the User (such as User’s name, email address, age, gender etc.) except when the User specifically and knowingly provides such information on the Website. Like any business interested in offering the highest quality of service to clients, Barota Finance Limited may, from time to time, send email and other communication to the User to tell them about the various services, features, functionality and content offered by Barota Finance Limited website or seek voluntary information from you.

Barota Finance Limited Investment and Finance Company Limited (BFL) outlines its app policy in its user agreements and privacy policies, particularly for its lending apps like Barota.

The policy focuses on user eligibility, data privacy and security, and the terms for loan processing and repayment.

User eligibility and registration

  • Legal capacity: The app is intended for users who are legally competent to enter into contracts in India. Minors (under 18) are not permitted to use the app.
  • Account creation: To avail of loan services, users must create a "Barota Loan Account" by providing personal details like their name, mobile number, email ID, and PAN card information. This information is used for authentication and KYC (Know Your Customer) processes.
  • Consent to communicate: By registering, users authorize BFL and its affiliates to communicate with them via SMS, email, and phone for marketing, promotions, and product information.

Data privacy and security

  • Limited access to phone data: The app explicitly states that it does not access or request permission for your phone's media, contacts, call logs, or telephony functions.
  • One-time access for KYC: For onboarding and KYC verification, the app requests one-time access to the user's camera, microphone, and location. This access is not retained once the process is complete.
  • No biometric data storage: The policy confirms that BFL does not ask for or store any biometric information from its users.
  • Information usage: The collected personal and sensitive personal information is used for loan processing, KYC authentication, and other business purposes in compliance with Indian law. This includes sharing information with third-party service providers and affiliates for rendering services.
  • Data deletion and retention: Users have the right to request the deletion or anonymization of their personal information. BFL retains information for 180 days after a user cancels their registration or for a longer period if required for legal, tax, or fraud prevention purposes.
  • Security measures: BFL has implemented internal reviews of its data practices and utilizes encryption and physical security measures to protect user data from unauthorized access.

Loan process and user obligations

  • Digital process: The Barota app facilitates a 100% online application process for instant personal loans with minimal documentation.
  • Fraud prevention: Users are warned against fraudulent activities and prohibited from providing false, inaccurate, or incomplete information. Submitting fraudulent information may lead to the termination of the account.
  • Repayment: Loan repayment is automated through auto-debit instructions from the user's bank account. Users can monitor EMI details through the app.
  • App usage and removal: Users are advised not to uninstall the app until the loan is fully repaid to ensure a seamless experience. Fraudulent deletion to avoid repayment is considered a material breach of the agreement.

Terms for third-party services

  • Third-party providers: BFL may use third-party service providers to offer certain services. The company is not responsible for the offerings, privacy practices, or content of these third parties.
  • Affiliates: BFL can share user information with its affiliates to provide services. The specific data shared, purpose, and duration of use are disclosed to the user at registration.

Please be aware, however, that Barota Finance Limited will release specific personal information about the User if required to do so in the following circumstances:

  • In order to comply with any valid legal process such as a search warrant, statute, or court order, or
  • If any of User’s actions on Barota Finance Limited’s website violate the Terms of Service or any of Barota Finance Limited’s guidelines for specific services, or
  • To protect or defend Barota Finance Limited’s legal rights or property, the Barota Finance Limited site, or Barota Finance Limited Users; or
  • To investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the security, integrity of Barota Finance Limited website/offerings.