Ombudsman Scheme

THE RESERVE BANK - INTEGRATED OMBUDSMAN SCHEME, 2021

A Scheme for resolving customer grievances in relation to services provided by entities regulated by Reserve Bank of India in an expeditious and cost-effective manner under Section 35A of the Banking Regulation Act, 1949 (10 of 1949), Section 45L of the Reserve Bank of India Act, 1934 (2 of 1934) and Section 18 of the Payment and Settlement Systems Act, 2007 (51 of 2007).

DOWNLOAD OMBUDSMAN SCHEME

DOWNLOAD SALIENT FEATURES OF THE SCHEME

Contact Details of Nodal Officer :

Mr. Abhishek Pathak
Email: grievanceredressal@barotafinance.com
Mobile: 9888223401