Prevention of Fraudulent Communications
We urge all customers to stay informed and take proactive steps to guard against unsolicited and fraudulent communications.
DND Registration
To avoid Unsolicited Commercial Communication (UCC), customers can:
- Block all commercial communications, or
- Selectively block specific categories of communication
How to register:
- Telecom Service Provider’s App/Website
- TRAI DND App
- Call or SMS to 1909
Important Notice: Authorised Calling Number
The Company uses the following exclusive numbers for outgoing calls.
| Series No. | Purpose |
|---|---|
| 1600500036 | Service/Transactional calls |
| 1409619757 | Promotional calls |
Customers are advised that they may receive calls from these numbers.
Registration of Complaints
A) Still receiving spam despite DND registration?
Lodge a complaint via:
- Your Telecom Service Provider’s App/Website
- The TRAI DND App
- Call or SMS to 1909
B) Received a suspected fraud message or call?
- Report within 30 days on the Chakshu Platform of the Department of Telecommunications (DoT) at https://sancharsaathi.gov.in/sfc/
C) Victim of financial fraud or cybercrime?
- Call the Cybercrime Helpline: 1930
- Or report online at: https://www.cybercrime.gov.in
Stay Alert. Stay Informed. Stay Safe.